Your Brisbane tour questions, answered
Planning a Brisbane tour? Find practical answers about bookings, pickup, group travel, accessibility and what to bring.
BRISBANE · QUEENSLANDHow do I book a Brisbane tour?
Choose an experience and enquire with your preferred date and passenger numbers. Where a page links to an external booking provider, check that provider’s current availability, inclusions and terms before paying.
Where do Brisbane tours depart from?
Pickup and meeting points vary by experience. Tell us where you are staying in Brisbane, and we will confirm the meeting point or any available hotel pickup before your booking is finalised.
Can you organise a private Brisbane tour?
Send your group size, travel dates, preferred destinations and pickup address. We can discuss a suitable itinerary and provide a quote for your group.
Are prices and departure times guaranteed?
Confirm the current price, departure time and inclusions when booking. Information carried over from the previous website is a planning guide and does not confirm a live departure or availability.
Are tours suitable for children or visitors with mobility needs?
Suitability depends on the vehicle, venue and activity. Tell us about children, mobility requirements and any equipment before booking so we can check the proposed experience.
What should I bring?
Comfortable walking shoes, sun protection, a reusable water bottle and clothing suited to the forecast are a useful starting point. Your booking confirmation should specify anything needed for your particular experience.
What are the cancellation conditions?
Cancellation conditions depend on the booked tour and provider. Request the applicable written conditions before payment. Do not assume a universal 24- or 48-hour refund period.